Support
Questions about investing, your wallet, a transaction, or installing Lex? Email us and a real person will get back to you, usually within one business day.
Contact us
Email support@getlex.com from the address associated with your Lex account so we can verify it's you. Include as much detail as you can — screenshots help.
Installing Lex
Install Lex directly from Google Play on Android. On iOS, use TestFlight to join the Lex beta. Use the download links below to get started.
Investments and transactions
For questions about tokenized stocks, currencies, or Morpho vaults, include the asset symbol, date, and transaction reference if available. Do not include private keys or recovery credentials. Bank-transfer fees, limits, and timing depend on the provider and route.
Transfers and deposits
For an enabled bank route, the provider identified in the app handles verification, conversion and settlement under its terms. Availability and timing vary by route. If a transfer seems delayed, contact us with its date, currency and reference; do not send passwords, verification codes or private keys.
Security
Lex is non-custodial: your funds live in a wallet controlled by a passkey on your device. We will never ask for your passkey, a seed phrase, or a one-time code. To report a security issue, email support@getlex.com with "SECURITY" in the subject line.
Common questions
Our FAQ explains assets, self-custody, eligibility, fees, risks, and app installation.
Privacy and account deletion
Use Account → Privacy & Data for mobile privacy choices and data export. You can start deletion here without reinstalling the app. Read what is deleted, retained and recoverable before continuing.